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HEALTH BUNGLE

Scottish HIV patient suing NHS after being ‘outed’ as email blunder identifies dozens with the illness

A DISTRAUGHT HIV patient is to sue NHS Highland after he was "outed" in an email blunder.

The Inverness-shire man who is in his 40s was left "shell-shocked and physically sick" after his details were shared.

 The hospital had invited and named 37 patients
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The hospital had invited and named 37 patients

It comes after the names and email addresses of 37 people were exposed in an invitation for patients to attend a support group run by Raigmore Hospital’s sexual health service.

But it failed to conceal the personal details of patients, revealing these to fellow recipients of the email.

He said: “I have basically been outed in terms of this. It is atrocious."

He is planning legal action for compensation over the breach of his data protection.

The man said: “When you are diagnosed it is like your world has ended, there is a stigma attached to HIV.

"Although you attempt to come to terms with the diagnosis, when your details are made public it is horrible.


HIV patients have email addresses published online by bungling NHS Highland as charity blasts ‘unacceptable’ confidentiality breach


“I realise it was a genuine mistake, human error, but it still happened and there should be safeguards to prevent it from happening.”

The data breach identified dozens of people with HIV across the region to others with the illness.

The man who was “outed” said: “There has been no counselling offered, no helpline provided.

Although they have apologised, NHS Highland don’t appear to be trying very hard to assist those affected.

“I have now sought legal advice and will be meeting my solicitor on Tuesday in respect to seeking compensation for the breach of my data protection.”

A spokeswoman for the health authority said: “NHS Highland deeply regrets that this breach of confidentiality has happened and we have contacted patients individually to apologise.

“As per normal procedure, a formal internal review is being conducted to understand how this has happened and to consider any steps to avoid this happening in future.”

Health secretary Jeane Freeman said: “Compensation is an issue for NHS Highland in the first instance.

"I would expect to be advised of any discussion along these lines.

“We (The Scottish Government) were made aware by NHS Highland at the point they were made aware.

“They did what was needed to be done, which was contact the patients and tell the Information Commissioner’s Office (ICO).

“NHS Highland is running an internal investigation to ensure this does not happen again.”

She said the member of staff involved was also receiving support, adding: “This does not diminish the concern for those affected but demonstrates the care the board has for its own people.”

An ICO spokesman said: “We have received a report and we will assess the information provided.”

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