Maintaining high standards

We are committed to ensuring the information we produce is:

• Accurate
• Accessible
• Clearly communicated
• Evidence-based
• Independent
• Up to date
• Relevant
• Rooted in the experiences of those most affected by HIV.

User feedback and review panels help NAM evaluate its publications. Our resources are better as a result of this, which means people can continue to use NAM and aidsmap.com as a trusted source of useful information about HIV and AIDS.

We keep a record of feedback we receive and incorporate any suggestions into the ongoing development of our resources. The collection of these ideas and suggestions helps us focus on specific things, but also gives us a good sense of the trends or themes emerging. When requests build up around a similar theme or topic it helps NAM identify gaps in information.

We work with medical review panels who review our resources to ensure our standards are being met.

People with HIV are able to contribute their expertise and share their experiences by being part of our peer review panel. Members of this panel provide us with comments on our patient information booklets and other resources for people with HIV.

Your feedback and input really does make a difference. If you would like to comment on any of NAM’s resources please contact us.

• inaccuracies or errors, ideally with a link to what has been spotted
• positive and/or constructive feedback about what is effective, valuable and useful about specific publications
• additional information that would be useful for revising work, e.g. comments on pitch, tone, language level
• general comments or observations, e.g. emerging themes that might suggest a new/changed information need, how people use resources, context
• requests for help or additional information
• any other comments.