The Information Standard

In February 2011, NAM achieved certification with the Information Standard, a nationally recognised quality mark.

As a patient or service user, being able to trust the health and care information you access is really important. Having this trust will give you the confidence to make informed decisions about the right health and care needs for you and your family.

Supported by NHS England, The Information Standard is a certification programme developed to ensure that public-facing health and care information, produced by organisations, is created to a set of best practice principles, uses only recognised evidence sources and presents the information in a clear and balanced way.

The Information Standard quality mark, which can only be displayed by members, is a quick and easy way for the public to identify reliable and trustworthy information producers and sources of information.

At NAM we believe that, wherever you are in the world, having independent, clear and accurate information is vital in the fight against HIV and AIDS.

In achieving certification with the Standard, NAM has demonstrated that our information production systems enable us to produce information that is:

  • accurate and up to date
  • impartial and balanced
  • evidence-based
  • accessible
  • well-written.

All the information resources for patients and the public in the UK produced by NAM will now comply with the Standard’s requirements, in line with our policy statement (see below).

If you would like to know more about NAM’s information production processes (including how you can become involved), please contact us.

You can find out more about the Information Standard at

NAM holds responsibility for the accuracy of the information they publish and neither the Scheme Operator nor the Scheme Owner shall have any responsibility whatsoever for costs, losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of NAM.

Our Information Standard policy statement

1. NAM’s mission and purpose

NAM is an award-winning, community-based HIV information provider. We are fully committed to using the Information Standard scheme to maintain and improve our information production system and the quality of our information.

2. Commitment to the Information Standard

The organisation has a clear mission statement describing how information provision relates to the charity’s core business:

NAM exists to support the fight against AIDS with independent, accurate, accessible and comprehensive information on all aspects of HIV. We aim to create and disseminate information resources rooted in the experience of those most affected, enabling individuals and communities to take action and control in responding to HIV and AIDS.

NAM’s staff and trustees:

  • believe that clear, accurate, balanced, evidence-based and user-tested health and care information enables people to make better decisions about their health and care choices.
  • are committed to improving the quality of our health and care information and recognise that by doing so, we can help to improve people’s safety and wellbeing.
  • believe that the provision of high-quality information is a health and care service in its own right.
  • will ensure any public facing health and care information we produce conforms with The Information Standard programme, and that our information is appropriate, clear, accessible, accurate, balanced, evidence-based, referenced, user-tested and regularly reviewed.
  • will maintain the integrity of The Information Standard.

3. Management commitment

NAM’s Board of trustees has endorsed NAM’s commitment to the Information Standard and the principles it espouses, and has placed ultimate responsibility for NAM’s information production system with the Executive Director.

Operational responsibility for the IPS, and for compliance with the Information Standard, is held by the Digital manager.

Matthew Hodson

Executive director

December 2016

Community Consensus Statement on Access to HIV Treatment and its Use for Prevention

Together, we can make it happen

We can end HIV soon if people have equal access to HIV drugs as treatment and as PrEP, and have free choice over whether to take them.

Launched today, the Community Consensus Statement is a basic set of principles aimed at making sure that happens.

The Community Consensus Statement is a joint initiative of AVAC, EATG, MSMGF, GNP+, HIV i-Base, the International HIV/AIDS Alliance, ITPC and NAM/aidsmap

This content was checked for accuracy at the time it was written. It may have been superseded by more recent developments. NAM recommends checking whether this is the most current information when making decisions that may affect your health.

NAM’s information is intended to support, rather than replace, consultation with a healthcare professional. Talk to your doctor or another member of your healthcare team for advice tailored to your situation.